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FAQ - Your questions? We got answers!
How does Web Hosting work?
Web hosts are companies that provide their services and technologies to host websites on the internet.
Once you pay the hosting company they will host your website, users around the world can access it by typing in your web address (domain name) in their web browser. When they do this, their computer connects
to the server where your website is hosted on. The server in turn serves the data or files that you had stored on the hosting servers displaying the website to the web page visitor.
What tools or software can I use to build my website?
You can use RvSiteBuilder. All of our web hosting accounts Linux and SHOUTcast comes with RVSiteBuilder absolutely free! Yes you read it right FREE! Where you can choose from over 900+ templates and 4,000 Designs. RVSiteBuilder is an easy to use tool that allows you to deploy a website within minutes. Order any of our hosting packages and you can start building your own website.
What kind of web hosting plan do I need?
The type of website you want to have should determine what technology you need, if is software applications you have to find a hosting plan that required the apps you want to use. Also you’ll want to consider how busy your website is likely to become. You don’t want to overestimate and buy too expensive plan that’s a very costly if you really don’t need it. But you don’t want to under power your website either and risk downtime and site failure when it eventually becomes popular.
Can I host multiple domain names with my hosting account?
All Linux hosting plans at SHOUTcastHOST comes with unlimited domain hosting in one hosting. In this way you can host more websites and e-mail accounts without purchasing a new hosting account.
How do I transfer my Web pages to your server?
The most convenient way to transfer or move your website‘s files to your new web hosting account is via FTP. You should connect to your hosting account and download the files locally to your computer. Then you have to upload them to your new hosting account‘s main folder usually public_html.
If you need any help let us know and we will help to make everything easy for you transfer your files in to your new website.
Do you offer a money-back guarantee?
You will have a full refund, if you cancel within 15 days of placing the order on our website, and it’s the first time you make use of our money-back-guarantee.
We will refund the hosting space and setup fee if any, but not the domain registration costs or any add-on services, software, licenses, IP addresses, SSL certificates.
Please contact us @ email@example.com
Purchased a hosting plan, now what do I do?
We would like to congratulate you for starting your own online business and Thank You for choosing SHOUcastHOST services for that! Once you receive a confirmation that your order has been successful, it will take up to 15 minutes for your shared hosting package to be active. Upon activation, our system will email you with all login details to your contact email address.
Make sure you check Spam/Junk folders. If it’s been a while and your welcome email is still not there,
please contact us @ firstname.lastname@example.org.